Manage all your contacts, offers, emails, files and more in one place. As a very common automated email, customers expect them to receive. To properly implement these practices, take a look at some of the sources of inspiration. Here is a thank you letter after a sales conversation for example: for e-mail thanks, this is especially important — only 7% of customers prefer to be thanked by email, so don`t keep you to give your email the best shot to be open. Personalizing the subject of an email can increase its opening rate by 50%, so try something like «Thank you for being a great customer (customer name).» I didn`t reply to this email when I received it first (if you read this, sorry Ann). However, this email does a fantastic job, thanks for going a little further by giving me details on what I can expect — and some great content right on the post. In addition, Ann made it clear that she appreciated the feedback from her subscribers, and for those who responded, she was able to tailor her next broadcast letter to reflect the preferences she had. It`s also worth mentioning how famous credit card companies are for flooding customers with unsolicited offers of credit and credit cards — making this mail without offers even more appreciated. Through a «user action,» we not only refer to order, but there are also several occasions when you can trigger your automated thank you messages. Here`s the example of the snail letter I promised to offer my clients — a thank you letter (and a pan flute) I received from Capital One: your potential partner may have a dozen meetings a week.
Your thank you letter may be lost or forgotten under the rest of the correspondence. Remind them of the day and add a specific fact that will refresh your meeting in their head. For example, if you had a big coffee, or if it was raining cats and dogs the day you met, talk about it. In the example above, if you send a thank you email to customers who have all recently reached their birthday with you, use fusion tags (the blue and green fields above) that automatically fill in certain details, such as the customer name and the company name.